Claims
A claim links an existing record to the person it actually belongs to. If there is a record about you — or about your avatar — that you do not control, you can claim it.
When to claim
- The record is marked
unclaimed. Some records exist in the registry before their owner arrives; claiming is how you take control of one. - Someone registered an avatar that uses your identity — your name, your voice, your likeness — without your permission. A claim opens a review by the team.
How to submit a claim
- Open the record’s public page (find it in the directory).
- Use the “Claim this record” button.
- Provide your email address and a short explanation of your relationship to the avatar. No account is required to submit a claim.
Two practical limits keep the system clean:
- Submissions are bot-protected.
- Each record can have at most 3 pending claims at a time.
Your email stays private. The address you provide with a claim is visible only to the review team. It is never published, never added to the record and never exposed through the API.
What happens next
- The team receives and reviews the claim.
- You are contacted by email with the next steps — the review may ask you to demonstrate control of the profile or channel where the avatar operates.
- If the claim is approved, the record is linked to your account (you will be asked to create one if you have none) and you gain normal owner control over it.
- If it is rejected, you are told why. You can provide further evidence and try again.
Disputes beyond ownership
If your issue is not ownership but the content of a record — for example, a record you believe is fraudulent or unlawful — you can also reach the team directly at legal@thehumanbehind.com. The removal and complaint procedures are described in the database policy.